Etiquette

Our spa environment is one of relaxation and harmony. Please respect the other spa guests by keeping noise to a minimum and ensuring cellular phones etc. are switched off.

Bookings

To ensure you receive your treatment at your preferred time of the day it is recommended to book a few days in advance.

Gift certificates

are available for all occasions.

Arrival

We recommend that you arrive 5-10 minutes before your appointment. In case you are late your treatment time may be shortened.

What you should wear

Please wear clothes you find comfortable. During treatments our therapists will drape you appropriately for privacy and comfort at any time. We recommend that you leave your valuables in your accommodation.

What if I am pregnant or have special health considerations?

Please notify us when booking your treatment so we can recommend suitable treatments. We have treatments that are safe during pregnancy.

Cancellations

Out of consideration for others we require a minimum of 24hrs notice if you need to change or cancel your appointment. If shorter periods of notice are given 50% of the treatment cost applies. If you notify less than 2hr before or miss your appointment we have to charge 100%. Additional conditions apply for group bookings (5 pax or more).

Relaxing

Please feel free to enjoy our relaxation area with mountain view between or after treatments for as long as you like.

All prices are subject to change without prior notice. Surcharges apply on public holidays.

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